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What is an online casino?
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| An online casino is a computer program
that simulates a casino environment where you can
play from the comfort of your home. You can play
for fun or Real Money, with the most popular and
exciting casino games such as Blackjack, Roulette,
Poker and Slots. |
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How do I play on an online casino?
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| At our casino, you have two ways
to play, you can go to our Fast Play No Download
Flash Games and start playing as soon as you open
an account or, you can deposit to a Real Cash Account
and play for real money with High Quality Graphics
animations and sound. |
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Can I play for fun only? |
| Yes, you can play for fun at Nassau
Red. |
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How do I register as a member?
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| To become a member, click here to
access our casino games and start filling the information
form when you click the Button that says New Account
or Join. Then you will be assigned an account number
that will allow you to play our games! |
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What games do you have? |
| At our initial launch date we will
offer three of the most popular and exciting games,
Blackjack, Caribbean Stud Poker, with an ever increasing
Progressive Jackpot, and Roulette. Our next phase
will be to integrate 5 new games, 3 Slots Machine
Games, Video Poker, and Let Em' Ride Poker. At Nassau
Red we will also include your favorite 3 Ball and
4 Ball games. Your complete online gaming entertainment
all conveniently located at one site! These new
games are under development now and will be added
in the last quarter of the year 2004. |
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What are the minimum and maximum bet
amounts? |
| The minimum and maximum varies according
to the game, for example: Blackjack you can bet
from $2 to $50 per hand, and up to three hands per
game. This means you can wager up to $150 every
game. Roulette you can bet from $1 on any individual
number up to $900 on Even Chances |
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What happens if I get disconnected from
the Internet while playing? |
| Don't worry, if you get disconnected
from the internet in the middle of a game, the next
time you log into the casino, the game will restore
your bet, balance and the unfinished play. |
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How do I buy chips? |
| Easy, all you got to do is go to
cashier section of the site and select deposits.
Here you will have the options available for funding
accounts such as the new DigiCash PIN Cards for
online transactions or via credit cards. |
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Can I return money to my credit card?
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| Yes you can, after you played in
our casino you can request a Payout (Money back)
to your credit card. What we will do is refund the
credit card transactions that you did to get chips,
with the money in your account. |
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Are there fees for my transactions?
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| There are no fees to buy chips with
credit card and DigiCash Cards or to credit the
cards back by payout request. |
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How do I get paid? |
| Fist thing is to formally request
a payout from our Payouts Department, once we
confirm your personal information and balance,
your credit card will be credited back for the
buys and the extra balance (winnings) will be
send to you according to the arrangement made
with our Payouts Department. If funded by DigiCash
Cards when we confirm your personal info is correct
we will arrange how you will receive payments.
Usually Payouts of $500 or less will be made in
cash and anything more will be by checks.
Please Take Note!
Withdrawal requests will be processed within 1
business days
We reserve the right to request documentation
prior to authorizing any withdrawal request, to
verify the authenticity of the credit card information
and/or the identification of the player. This
is for your own protection.
All payouts over $5,000 will be paid out via installments
not exceeding $5,000 per week.
For example, a $17,500 winner will be paid $5,000
in week one, $5,000 in week two, $5,000 in week
three, and $2,500 in week four.
All payouts are in dollars, and payouts exceeding
$500 dollars will be paid by check
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Do I get Bonuses for the money I play? |
| Sure, we have a Comp Program which
will give you points for the money that you play.
Those points are exchangeable into chips or prizes.
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TECHNICAL QUESTIONS |
Why my computer does freezes up in the middle of
a game? Most of the times that this
happens it could be caused by 2 main reasons:
1. The browser program that the user has is not
full compatible with the standard Flash MX gaming
requirements, the ONLY browsers that we recommend
are Microsoft Internet Explorer, version 4.0 or
higher and Netscape Navigator. Otherwise even
though the commercial ones provided by several
ISP's do work fine with HTML code pages, are very
weak on Flash MX decoding performance and crash
constantly.
2. The connection that the user has is a fluctuating
the speed. This means that it does not have a
content speed but it lowers and raises the bps
crashing the Flash MX program on line.
Do I loose my money if my computer freezes up
or gets suddenly disconnected while I'm playing?
NOT AT ALL! Our casino servers have a security
system integrated to the gamming functions. If
by any chance the user gets disconnected in the
middle of a hand, that would be NO problem because
it was previously saved by the system and next
time that the user logs in will find the game
table exactly as it was when the computer went
offline. We also recommend our customers to wait
a fair 15 minutes time before the next gaming
session. This will give to the main server enough
time to refresh and release all the stocked accounts
to be ready to play again. Otherwise, it will
give an error message.
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In case I have technical problems or
questions, how can I contact you?? |
| We have 24/7 online support. We find
this to be the most appropriate method for handling
any situations that may arise. Please email us at
support@nassaured.com
for anything relating to your account or how
we may serve you better. We will reply to you ASAP!
If you are on ICQ please use 154740345. |
Good
Luck!
TFL
Manager |